Privacy Policy

Last updated: 18 June 2026

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Diamond Business Advisory respects your privacy and understands the importance of protecting personal information.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us, make an enquiry, book a call, engage our services or otherwise deal with us.

This policy is intended to reflect good privacy practice under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where those laws apply.

1. Who we are

Diamond Business Advisory provides senior financial, commercial and governance support to Australian businesses, founders, CEOs, boards and not-for-profit leaders.

For the purposes of this Privacy Policy, “we”, “us” and “our” means Diamond Business Advisory.

You can contact us about privacy matters at:

Email: info@diamondadvisory.com.au
Website: www.diamondadvisory.com.au

2. The personal information we collect

We only collect personal information that is reasonably necessary for our business activities and for responding to people who contact us.

The information we may collect includes:

• your name;

• your email address;

• your phone number;

• your business name;

• your role or position;

• information you provide through an enquiry form, booking form, email, phone call or meeting;

• information about your business, organisation or financial advisory needs, where you choose to provide it;

• website usage information, such as pages visited, enquiry paths, device type, browser type, approximate location and referral source;

• marketing and advertising interaction data, such as whether you clicked on a LinkedIn, Google or other digital advertisement.

We do not actively seek sensitive personal information through this website. If you choose to provide sensitive information to us, we will handle it carefully and only use it for the purpose for which it was provided, or as otherwise permitted by law.

3. How we collect personal information

We may collect personal information when you:

• visit our website;

• submit an enquiry form;

• book or request an introductory call;

• email, phone or message us;

• subscribe to updates or resources;

• interact with our LinkedIn, Google or other digital advertising;

• engage us to provide advisory, financial or consulting services;

• provide documents or information as part of a client engagement.

We may also collect limited technical information through website tools, cookies, analytics and advertising platforms.

4. Cookies, analytics and website tracking

Our website is hosted on Wix and may use cookies, pixels, analytics tools and similar technologies to help the website function properly, understand how visitors use the site, improve content, measure advertising performance and make our marketing more relevant.

This may include tools such as Wix analytics, Google Analytics, Google Ads, LinkedIn advertising or similar services.

These tools may collect information such as:

• pages viewed;

• time spent on the website;

• links clicked;

• device and browser information;

• approximate location;

• referral source;

• advertising campaign interactions.

You can usually adjust your browser settings to block or delete cookies, although some parts of the website may not work as intended if cookies are disabled.

5. How we use personal information

We may use personal information to:

• respond to enquiries;

• arrange introductory calls or meetings;

• provide advisory, consulting, financial or governance support;

• assess whether our services are suitable for your needs;

• manage client relationships;

• send information, updates or resources where you have requested them or where otherwise permitted;

• improve our website, content, advertising and services;

• maintain business records;

• comply with legal, professional, regulatory, accounting or insurance obligations;

• protect our legal rights and manage business risk.

We do not sell personal information.

6. Direct marketing

We may use your contact details to send relevant updates, resources or information about our services, but only where permitted by law.

You can unsubscribe from marketing communications at any time by using the unsubscribe link in an email, replying to the communication or contacting us directly.

Even if you unsubscribe from marketing, we may still send necessary administrative or service-related communications.

7. Disclosure of personal information

We may disclose personal information to trusted third parties where reasonably necessary for our business operations, including:

• website, hosting and technology providers;

• email, CRM, calendar and communication platforms;

• cloud storage providers;

• analytics and advertising platforms;

• professional advisers, such as CPA Australia, lawyers, insurers or auditors;

• contractors or service providers who assist us;

• regulators, government agencies or other parties where required or authorised by law.

We take reasonable steps to ensure service providers handle personal information appropriately.

8. Overseas disclosure

Some of the technology services we use may store or process information outside Australia. This may include website hosting, analytics, advertising, email, cloud storage, booking or business software providers.

Where personal information is handled by overseas service providers, we take reasonable steps to use reputable providers and protect personal information in accordance with this policy and applicable privacy obligations.

9. How we protect personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These steps may include:

• limiting access to personal information;

• using secure systems and reputable service providers;

• applying password protection and account security controls;

• maintaining appropriate business records;

• reviewing information handling practices;

• deleting or de-identifying information when it is no longer required, where appropriate.

No online transmission or electronic storage method is completely secure, but we take privacy and information security seriously.

10. How long we keep personal information

We keep personal information for as long as reasonably necessary for the purpose for which it was collected, including to provide services, respond to enquiries, maintain business records, comply with legal obligations and manage professional or commercial risk.

When information is no longer required, we will take reasonable steps to delete, destroy or de-identify it, unless we are required or permitted to retain it.

11. Accessing or correcting your information

You may contact us to request access to personal information we hold about you, or to ask us to correct information you believe is inaccurate, incomplete or out of date.

We may need to verify your identity before responding to a request.

In some cases, we may be unable to provide access to certain information, for example where doing so would breach another person’s privacy, legal privilege, confidentiality obligations or another legal requirement. If that occurs, we will explain our position where reasonable.

12. Privacy complaints

If you have a concern about how we have handled your personal information, please contact us first so we can review and respond to your concern.

Email: eve@diamondadvisory.com.au

Please include enough detail for us to understand the issue and respond properly.

If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner (OAIC).

13. Data breaches

If we become aware of a data breach involving personal information, we will assess the incident and take appropriate steps to contain, investigate and respond to it.

Where the Notifiable Data Breaches scheme applies and a breach is likely to result in serious harm, covered organisations must notify affected individuals and the OAIC.

14. Third-party websites

Our website may contain links to third-party websites, platforms or services, including LinkedIn, Google or booking tools.

We are not responsible for the privacy practices, content or security of third-party websites. You should review their privacy policies before providing personal information to them.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology or legal obligations.

The current version will be published on this page with the date of the most recent update.